At Edupoint, the security and privacy of your data is our highest priority. We have a demonstrated track record of keeping client data safe, with security practices at every level from application development and service delivery to organizational management.


  

Best-in-Class Hosting

We offer every Edupoint Cloud hosted customer the highest level of data security through our hosting partner, Amazon Web Services (AWS).

  • Edupoint Cloud Hosting facilities are staffed 24/7/365 with certified systems administrators and network engineers.
  • Security includes continuous network traffic and performance monitoring and vulnerability scanning.

Application Security

We implement the latest security standards across the Synergy application, including full field-level security and data encryption.

Support Portal Security

Systems are protected by Multi Factor Authentication.

Network Operations Center (NOC)

The Edupoint Technical Services NOC oversees all aspects of systems administration in the Edupoint Cloud, including Synergy patches, firewall management, intrusion prevention, and Microsoft patches.

Access Restrictions

Edupoint limits client data access to circumstances and personnel where such access is required for the delivery of customer services and support or product implementation. Edupoint staff follow strict protocols guiding the handling of confidential client information.

Annual Client Data Protection Training

Every member of the Edupoint staff undergoes training each year ensuring that staff are up to date on the latest security practices and understand across the organization how to identify potential security issues.

SOC 2 Certification

SOC 2 is a security framework that defines standards for protecting customer data against security incidents and vulnerabilities. The American Institute of Certified Public Accountants (AICPA) developed SOC 2 to facilitation the evaluation and validation of organizational information security practices. Edupoint is SOC 2 certified, and we re-certify every year. 

Student Privacy Pledge

Edupoint products are fully compliant with the Student Privacy Pledge, to which Edupoint is a signatory.

As security needs change over time, Edupoint will continue to evolve and adapt to provide the highest level of data security available in the K-12 marketplace.